Returns & Exchanges
We hope you love your order from Unicorn Empire, but if for any reason you'd like to return your order please contact us right away. We gladly accept returns, exchanges, and cancellations for most orders.
- Just contact me within: 14 days of delivery
- Ship items back to me within: 30 days of delivery
- Request a cancellation within: 5 days of purchase
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders.
- Pre-order, Presale, or limited edition printed items.
Conditions of return
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Buyers are responsible for the cost of shipping new items for exchanges.
- Exchanges are subject to our usual processing times.
Wrong Size or Item
From time to time we can grab the wrong t-shirt during our packaging process, and we sincerely apologize if this happens to you. If you receive a size or item different from what you ordered please contact us right away so we can make it right.